Revolutionizing Retail and Ecommerce with AI-Powered Experiences

Looking for AI to give your business the competitive edge? This report reveals why artificial intelligence and generative AI are your key to success:

Personalize customer journeys – Drive loyalty and exceed expectations with AI-powered recommendations.

Remove operational hurdles – Overcome talent gaps and technical challenges with proven strategies.

Scale with confidence – Transform customer data into actionable insights to boost revenue.

Download the exclusive report from Harvard Business Review Analytic Services, co-sponsored by Coveo and SAP, and explore insights from over 200 industry leaders on reshaping the future of ecommerce!

What you’ll learn from this report:

AI and GenAI are key for ecommerce success:

70% of organizations say AI is critical, and 65% view GenAI as essential to the success of their ecommerce operations.

Leverage Conversational AI for ecommerce experiences:

Discover how generative AI enhances the customer experience with chatbots, improves search relevancy, and delivers personalized recommendations.

See how industry leaders understand the impact of AI:

Get expert insights on how AI is reshaping the way businesses connect and engage with customers online.

Get ahead of common AI adoption challenges:

Discover how to overcome barriers like data privacy and integration issues before they slow you down.

See proven strategies for real results:

Discover how companies are driving growth with AI-powered search optimization and tailored recommendations.

Coveo AI powers the digital experiences of the world’s most innovative enterprises

Coveo AI powers the digital experiences of the world’s most innovative enterprises

Our Customers Voted Coveo #1 Across the Board

© 2025 Coveo Solutions Inc. All Rights Reserved.

© 2025 Coveo Solutions Inc. All Rights Reserved.

© 2025 Coveo Solutions Inc. All Rights Reserved.