Agentforce & Beyond: Bringing Relevance to Every Salesforce Touchpoint
See how enterprise leaders scale Salesforce with hybrid retrieval & agentic AI from Coveo
From Agentforce to Experience Cloud, learn how AI-experience relevance elevates every Salesforce interaction—grounding generative answering in trusted knowledge to slash costs, improve CSAT, and mitigate hallucinations.
What you’ll learn about Agentforce AI:
Fuel Agentforce with the right knowledge
Hybrid retrieval connects all your content — structured & unstructured — for fast, accurate answers
Make every Salesforce touchpoint smarter
Relevance personalizes journeys at scale across Experience Cloud & Service Cloud, guiding users with precision
How to get results that matter with Coveo Agentforce AI
Zoom deflected 2.3x more cases. SAP Concur cut $8.6M in support costs. Even Salesforce hit record CSAT — with Coveo AI.
Get the Ebook: Agentforce Relevance with Coveo + Salesforce
What you’ll learn from this report:
AI and GenAI are key for ecommerce success:
70% of organizations say AI is critical, and 65% view GenAI as essential to the success of their ecommerce operations.
Leverage Conversational AI for ecommerce experiences:
Discover how generative AI enhances the customer experience with chatbots, improves search relevancy, and delivers personalized recommendations.
See how industry leaders understand the impact of AI:
Get expert insights on how AI is reshaping the way businesses connect and engage with customers online.
Get ahead of common AI adoption challenges:
Discover how to overcome barriers like data privacy and integration issues before they slow you down.
See proven strategies for real results:
Discover how companies are driving growth with AI-powered search optimization and tailored recommendations.
Our Customers Voted Coveo #1 Across the Board
